GENERAL FAQ
How long will delivery take?
Turnaround times vary between each product. When viewing the product pages the production time is present under the product photos on the page. Add to this the delivery time of the shipping service you select at checkout.
I’ve got a picture but I’m no good with computers, can you help?
Yes, we are happy to help. Simply send us the image(s) and a rough idea of how you want the product to look through our artwork check page.
What payment methods do you accept?
We accept all major credit and debit cards online. If you’d like to make a bank transfer or use PayPal then please email us all of the details of your order and we’ll get you the information that you require.
Do you ship worldwide?
We ship our products all over the world. For an overseas shipping quote please send us detailed order details and the location you’d like us to post to.
Can you check my artwork before I place an order?
Yes, we’d be glad to. Simply use our artwork check page.
Is VAT included in your prices?
We are not currently VAT registered, so there is no tax to pay on top of our listed prices.
BADGES FAQ
What size are your badges?
Our badges are 25mm (1 inch) in diameter.
What colours do neon badges come in?
Our neon badges come in a mixture of 5 colours, pink, green, orange, red and yellow.
How many designs can I have on my badges?
You can have up to 5 designs on your custom badges at no extra cost. If you require more then we can do this at £1 extra for each additional design.
GUITAR PICKS FAQ
What gauges are guitar picks available in?
Celluloid picks come in Thin (0.46mm), Medium (0.71mm) and Heavy (0.96mmm). Extra Heavy (1.20mm) is also available in plain black only.
How many designs can I have on my guitar picks?
Only 1 set of artwork is included in our prices. If you require more please email us for a quote. Full colour picks can sometimes be split between a couple of designs by prior arrangement.
Can I buy a single guitar pick?
In theory we could sell single picks but the set up cost is too prohibitive. Our minimum print runs are 10 for full colour printing and 50 for hot foil printing.
T-SHIRTS FAQ
How big should my artwork be?
Ideally your artwork should be actual print size at 300dpi at a minimum. If you’re not sure if your artwork is large enough simply use our artwork check page.
What is classed as a 1 colour print in screen printing?
A single colour has no shading, for example, black with no greys.
Can you screen print more than 1 colour?
Yes, we can! Additional screens will be needed, which will increase the price. Use the quote form at the bottom of our Screen Printed T-shirts page and we’ll get back to you with a bespoke quote.
Can you print hoodies?
We can indeed! You can any number of hoodies as you like to any t-shirt order. Simply contact us for a quote.
DRUM SKINS FAQ
Can you print onto my existing drum head?
No, we can only print on and supply brand new drum heads.
Can you cut me a mic hole?
Absolutely, in whatever position and to whatever size you require. If you require a hole reinforcer ring installed we can do that too.
Can you print photographic images?
Our drum skin printing is so versatile we can produce almost anything! When you submit your artwork we’ll let you know if there are any problems.
What effect does the print have on the sound of the head?
We print onto single-ply Remo Ambassador heads. When the print and protective layer is applied to the head the extra thickness makes the sound a little fuller, more like that of a double ply head.
How durable are custom heads?
Very! As the print is enclosed with in a tough protective film the head is extremely tough and hardwearing. Thanks to our digital printing process, there’s no risk of peeling or fading, so provided you treat your head with reasonable care it should give solid service for many years!
STICKERS, FLYERS, BUSINESS CARDS & POSTERS FAQ
How many designs can I have on my stickers, flyers or posters?
Our stickers, flyers, business cards and posters packages are for 1 design each (double sided items can have a different design each side). If design splits are possible then this option will be shown on the payment buttons.
BANNERS FAQ
How big should my artwork be?
Ideally your artwork should be actual print size at 300dpi. At minimum we require a 300dpi file at one quarter of the actual print size. The larger and clearer your artwork is, the better print quality you’ll get. If you’re not sure if your artwork is large enough simply use our artwork check page.
What kind of material do you print on?
Our banners are printed on either 440gsm PVC or 340gsm mesh PVC.
Do you offer a discount for 1 or 2 colour printing?
All our banners are printed in full colour CMYK, we cannot offer discount for single / two colour printing.
How long will they last – Are they weather proof?
Our PVC banners are printed on a selection of premium, weather-resistant materials and completed with welded hems with eyelets for hanging. Our banners deliver efficient and long-lasting results.
